Long-Term Care
Programming Stream
Investing in our People and Empowering our Teams, Quality of Care and Quality of Life
Presentation Type
Oral Presentation
Wednesday, April 10, 2024
1:00 PM - 1:45 PM
Waxman 1-2, TCC, South Building
Room Sponsor: Hoss Notarkesh Executive Business Coaching
Name
Improving your Resident, Family, and Staff Experience on Admission - Why it Matters
Description

Explore how peopleCare Communities addressed ethical conflicts in long-term care through their ethics program and Bio-ethics consultant. Recognizing the negative impact on residents, families, and teams, a gap analysis and feedback led to the creation of the ENRICHED admission model. This tech-enabled, partnership-driven solution integrates technologies like AMPLIFI, Clinical Pharmacy Model, and RNAO Clinical Pathways, along with innovative HR solutions. The model, guided by Resident Family-centered Care expert Deborah Batki, ensures collaborative care planning from day one. Join us to discover the project planning, insights, and real-life outcomes from the implementation journey across our organization.