Wednesday, March 25, 2026
2:00 PM - 2:45 PM
Leonard Cohen Ballroom
Name
Beyond Pilot Projects: Harnessing LEAN Leaders for Continuous Quality Improvement
Description
Kindera Living embarked on a quality journey by making a significant investment in its leaders through extensive LEAN Healthcare training to drive operational and clinical transformation. This session examines how this systematic approach, spearheaded by trained key leaders of the homes achieved standardized, high-quality, person-centered care across 11 senior living homes. It will showcase scalable initiatives born from multiple site-level LEAN projects that enhance efficiency, champion culture change, and ensure compliance. Attendees will gain insight into how empowering leaders with process improvement methodologies drives measurable improvements in resident outcomes and organizational excellence.