2026 PROGRAM COMING FEBRUARY 2026

Review the full program below, click on session title to view more details.

For audience guide, refer to the legend below

Program at a glance

Review the list of Streams featured during our current sessions here:

  • Investing in Our People and Empowering Our Teams
  • Quality of Care and Quality of Life
  • Operational & Governance Excellence Across Organizations
  • The Future of Seniors Care
  • Culinary and Nutrition 

* All session in the Culinary & Nutrition Stream are certified for CSNM Continuing Education Points

11:00 AM - 1:30 PM
 
OLTCA Annual Meeting
Plaza, Delta Hotel
1:30 PM - 7:30 PM
 
Registration Opens
Ed Mirvish Lobby
2:30 PM - 4:00 PM
 
ORCA Annual General Meeting
Plaza, Delta Hotel
6:00 PM - 7:00 PM
 
Leadership Reception
Courtyard
7:00 PM - 8:30 PM
 
Leadership Dinner
Leonard Cohen
8:30 PM - 10:00 PM
 
Leadership Desserts and Networking
Courtyard
7:00 AM - 5:00 PM
 
Registration Desk
Ed Mirvish Lobby
7:30 AM - 8:30 AM
 
Breakfast
Courtyard
8:30 AM - 9:30 AM
 
Opening Remarks
Leonard Cohen
9:30 AM - 10:30 AM
 
Opening Keynote - Mike Downie | Telling Our Story: The Power of Narrative to Inspire and Connect
Leonard Cohen
10:30 AM - 10:45 AM
 
Break
Ed Mirvish Lobby
10:45 AM - 11:30 AM
Provincial Update on Ontario’s Senior Support Initiatives
Provincial Update on Ontario’s Senior Support Initiatives
Leonard Cohen Ballroom
State of the Plate 2026: The Big Picture on Nutrition & Food Service in Ontario’s Seniors’ Care Sector
State of the Plate 2026: The Big Picture on Nutrition & Food Service in Ontario’s Seniors’ Care Sector
Culinary Stage
From Fire to Floods: Lessons Learned from Catastrophic Insurance Losses
From Fire to Floods: Lessons Learned from Catastrophic Insurance Losses
Waxman 1-2
From Manual to Meaningful: Rethinking Retention
From Manual to Meaningful: Rethinking Retention
Waxman 3-4
The Neuroscience of Decision-Making: The Ultimate Team Empowerment Instrument
The Neuroscience of Decision-Making: The Ultimate Team Empowerment Instrument
Sutherland
The Power of Five Generations: How to Motivate and Strengthen Collaboration
The Power of Five Generations: How to Motivate and Strengthen Collaboration
Pinsent
Shaping the Future of Inclusive Senior Living for Canada’s Diverse Aging Population
Shaping the Future of Inclusive Senior Living for Canada’s Diverse Aging Population
Berton
10:45 AM - 5:45 PM
 
Trade Show Open
Trade Show Floor, TCC, South Building
11:30 AM - 2:00 PM
 
Lunch & Trade Show
Trade Show Floor, TCC, South Building
2:00 PM - 2:45 PM
Turning Technology into Impact: Practical Strategies for LTC & Retirement Communities
Turning Technology into Impact: Practical Strategies for LTC & Retirement Communities
Leonard Cohen Ballroom
Enhancing Person-Centered Care Through Cultural Foods: Policy and Community Insights
Enhancing Person-Centered Care Through Cultural Foods: Policy and Community Insights
Culinary Stage
Co-Designing Accessible Dementia Resources With and For Family Caregivers
Co-Designing Accessible Dementia Resources With and For Family Caregivers
Waxman 1-2
When Chaos Calls: Planning for the Unplannable in Long-Term Care
When Chaos Calls: Planning for the Unplannable in Long-Term Care
Waxman 3-4
Building & Financing New Seniors & Long-Term Care Housing
Building & Financing New Seniors & Long-Term Care Housing
Sutherland
Advancing DEI in Long-Term Care and Retirement Living: Our Journey
Advancing DEI in Long-Term Care and Retirement Living: Our Journey
Pinsent
Innovation With Purpose: Elevating Engagement, Empowering Teams, Strengthening Connection
Innovation With Purpose: Elevating Engagement, Empowering Teams, Strengthening Connection
Berton
2:45 PM - 3:00 PM
 
Break
Ed Mirvish Lobby
3:00 PM - 3:45 PM
Supporting Relational End-of-Life Dementia Care
Supporting Relational End-of-Life Dementia Care
Leonard Cohen Ballroom
Empowering Future FNMs - How the Nursing Leadership Can Support
Empowering Future FNMs - How the Nursing Leadership Can Support
Culinary Stage
The BSO-DOS©: Overcoming Implementation Challenges
The BSO-DOS©: Overcoming Implementation Challenges
Waxman 1-2
Supporting the Transition to Long-term Care: Promising Practices
Supporting the Transition to Long-term Care: Promising Practices
Waxman 3-4
Technology Transformation in Long-Term Care- The Road Ahead
Technology Transformation in Long-Term Care- The Road Ahead
Sutherland
Reframing Seniors Housing: Marketing a Product People Resist
Reframing Seniors Housing: Marketing a Product People Resist
Pinsent
Human Rights in Daily Living: Responding to Resident Needs and Tribunal Claims
Human Rights in Daily Living: Responding to Resident Needs and Tribunal Claims
Berton
3:45 PM - 4:00 PM
 
Break
Ed Mirvish Lobby
4:00 PM - 4:45 PM
The Green Bench: A Decade of Wisdom and the Road Home
The Green Bench: A Decade of Wisdom and the Road Home
Leonard Cohen Ballroom
Actionable Efficiency and Evolving Technology for Food Service Success
Actionable Efficiency and Evolving Technology for Food Service Success
Culinary Stage
Modernizing Standards and Guidelines: Supporting Safe Care in Changing Environments
Modernizing Standards and Guidelines: Supporting Safe Care in Changing Environments
Waxman 1-2
Key Insights From a Year of AI In Wound Care
Key Insights From a Year of AI In Wound Care
Waxman 3-4
Succession as Success
Succession as Success
Sutherland
Memory Care Excellence: Integrating Teams to Grow Occupancy and Improve Outcomes
Memory Care Excellence: Integrating Teams to Grow Occupancy and Improve Outcomes
Pinsent
Ready, Set, Respond! Emergency-Preparedness at the Front Desk & Beyond
Ready, Set, Respond! Emergency-Preparedness at the Front Desk & Beyond
Berton
4:45 PM - 5:45 PM
 
Trade Show Happy Hour
Trade Show Floor, TCC, South Building
7:00 PM - 11:30 PM
 
Tuesday Night True North Dinner Party
Plaza, Delta Hotel
7:30 AM - 3:00 PM
 
Registration Open
Ed Mirvish Lobby
8:00 AM - 9:00 AM
 
Breakfast
Courtyard
9:00 AM - 9:30 AM
 
Opening Remarks
Leonard Cohen
9:30 AM - 10:30 AM
 
Opening Keynote - Dr. Robyne Hanley-Dafoe | Hope is the Strategy: Actioning Hope for Resilient Organizations
Leonard Cohen
10:00 AM - 2:00 PM
 
Trade Show Open
Trade Show Floor, TCC, South Building
10:30 AM - 10:45 AM
 
Break
Ed Mirvish Lobby
10:45 AM - 11:30 AM
Navigating Resident Discharges and Evictions in Your Homes
Navigating Resident Discharges and Evictions in Your Homes
Leonard Cohen Ballroom
Enhancing Mealtime Safety and Satisfaction Through Tech-Driven Menu Management Solutions
Enhancing Mealtime Safety and Satisfaction Through Tech-Driven Menu Management Solutions
Culinary Stage
Building the Foundation to Support Family Engagement in your Community
Building the Foundation to Support Family Engagement in your Community
Waxman 1-2
Stronger Together: CAMH TIDES–Sienna Education Partnership
Stronger Together: CAMH TIDES–Sienna Education Partnership
Waxman 3-4
Transforming Skin & Wound Care Through Simulation, and Resident-Centred Innovation
Transforming Skin & Wound Care Through Simulation, and Resident-Centred Innovation
Sutherland
Advancing Hiring Governance Using AI-Driven Applicant Tracking Systems (ATS) Practices
Advancing Hiring Governance Using AI-Driven Applicant Tracking Systems (ATS) Practices
Pinsent
Evidence-Based Dementia Safety: From Research to Practice
Evidence-Based Dementia Safety: From Research to Practice
Berton
11:30 AM - 1:00 PM
 
Lunch & Trade Show
Trade Show Floor, TCC, South Building
1:00 PM - 1:45 PM
Advancing Resident Safety: Insights from the GLTCRC
Advancing Resident Safety: Insights from the GLTCRC
Leonard Cohen Ballroom
Serving Up Change: Dietary Services – Inspection Insights 2024–2025
Serving Up Change: Dietary Services – Inspection Insights 2024–2025
Culinary Stage
Reimagining the LTC Workforce: Innovative Staffing Models to Enhance Stability and Resident Well-being
Reimagining the LTC Workforce: Innovative Staffing Models to Enhance Stability and Resident Well-being
Waxman 1-2
Living Better by Design: Interiors for Community Comfort and Care
Living Better by Design: Interiors for Community Comfort and Care
Waxman 3-4
Reducing Workplace Injuries: Leveraging AI and Innovative Technologies to Support Valued Employees
Reducing Workplace Injuries: Leveraging AI and Innovative Technologies to Support Valued Employees
Sutherland
The Power of Purpose: Reigniting Meaning in the Retirement Living Workforce
The Power of Purpose: Reigniting Meaning in the Retirement Living Workforce
Pinsent
AI-Enabled IPAC Systems for Safer, Consistent Resident Care
AI-Enabled IPAC Systems for Safer, Consistent Resident Care
Berton
1:45 PM - 2:00 PM
 
Break
Ed Mirvish Lobby
2:00 PM - 2:45 PM
Beyond Pilot Projects: Harnessing LEAN Leaders for Continuous Quality Improvement
Beyond Pilot Projects: Harnessing LEAN Leaders for Continuous Quality Improvement
Leonard Cohen Ballroom
Clues, Causes & Care: An Innovative Resource For Responsive Behaviours
Clues, Causes & Care: An Innovative Resource For Responsive Behaviours
Waxman 1-2
Freeing Nurses from the Med Cart: Streamlining Passes, Boosting Care
Freeing Nurses from the Med Cart: Streamlining Passes, Boosting Care
Waxman 3-4
Innovative Recruitment and Integration to Strengthen Rural Long-Term Care Staffing
Innovative Recruitment and Integration to Strengthen Rural Long-Term Care Staffing
Sutherland
Data, AI, and the Engagement Shift You Can’t Ignore
Data, AI, and the Engagement Shift You Can’t Ignore
Pinsent
Boost Occupancy in Retirement Communities Through Proactive Move Management Strategies
Boost Occupancy in Retirement Communities Through Proactive Move Management Strategies
Berton
2:45 PM - 3:00 PM
 
Break
Ed Mirvish Lobby
3:00 PM - 3:15 PM
 
Closing Remarks & Announcements of Prize Winners
Leonard Cohen