2024 PROGRAM

Review the full program below, click on session title to view more details.

For audience guide, refer to the legend below

Program at a glance
11:00 AM - 1:30 PM
OLTCA Annual General Meeting
OLTCA Annual General Meeting
Plaza, Delta Hotel
1:30 PM - 7:30 PM
Registration Opens
Registration Opens
Ed Mirvish Lobby, TCC, South Building
2:30 PM - 5:00 PM
ORCA Annual General Meeting
ORCA Annual General Meeting
Plaza, Delta Hotel
6:00 PM - 7:00 PM
Leadership Reception
Leadership Reception
Courtyard, TCC, South Building
7:00 PM - 9:00 PM
Leadership Dinner
Leadership Dinner
Leonard Cohen Ballroom, TCC, South Building
7:00 AM - 5:00 PM
Registration Desk
Registration Desk
Ed Mirvish Lobby, TCC, South Building
8:00 AM - 9:00 AM
Breakfast
Breakfast
Courtyard, TCC, South Building
9:00 AM - 9:30 AM
Opening Remarks
Opening Remarks
Leonard Cohen Ballroom, TCC, South Building
9:30 AM - 10:30 AM
Opening Keynote - Choir! Choir! Choir!
Opening Keynote - Choir! Choir! Choir!
Leonard Cohen Ballroom, TCC, South Building
10:30 AM - 10:45 AM
Break
Break
 
10:45 AM - 11:30 AM
Panel: The Future of Seniors Housing and Care
Panel: The Future of Seniors Housing and Care
Leonard Cohen Ballroom, TCC, South Building
Squeaky Wheels – Ongoing Advocacy for Food and Nutrition Services
Squeaky Wheels – Ongoing Advocacy for Food and Nutrition Services
Culinary Stage, Trade Show Floor, TCC, South Building
IPAC in Construction: Unveiling a Strategic Implementation Framework in Long-term Care
IPAC in Construction: Unveiling a Strategic Implementation Framework in Long-term Care
Waxman 1-2, TCC, South Building
Panel: Innovating Person-Centred Care Models in Long-Term Care
Panel: Innovating Person-Centred Care Models in Long-Term Care
Waxman 3-4, TCC, South Building
Advancing Operational Excellence: Empowering PSWs in Medication Assistance Under Ontario's Fixing Long-Term Care Act
Advancing Operational Excellence: Empowering PSWs in Medication Assistance Under Ontario's Fixing Long-Term Care Act
Sutherland, TCC, South Building
Senior Living Occupancy Recovery Roadmap
Senior Living Occupancy Recovery Roadmap
Pinsent, TCC, South Building
Transformative Strategies: Essential Tools for Specialized Behavioural Support Services and the Power of Person-Centered Language
Transformative Strategies: Essential Tools for Specialized Behavioural Support Services and the Power of Person-Centered Language
Berton, TCC, South Building
11:00 AM - 5:45 PM
Trade Show Opens
Trade Show Opens
Trade show floor, TCC, South Building
11:30 AM - 2:00 PM
Lunch & Trade Show
Lunch & Trade Show
Trade show floor, TCC, South Building
2:00 PM - 2:45 PM
The Future of Palliative Care: How to Implement it Early and Build Resiliency
The Future of Palliative Care: How to Implement it Early and Build Resiliency
Leonard Cohen Ballroom, TCC, South Building
Nutritional Supplement Shortage Drives Changes at AON
Nutritional Supplement Shortage Drives Changes at AON
Culinary Stage, Trade Show Floor, TCC, South Building
Driving Change: Navigating Innovation Adoption in Healthcare
Driving Change: Navigating Innovation Adoption in Healthcare
Waxman 1-2, TCC, South Building
How Technology is Transforming Care in Ontario
How Technology is Transforming Care in Ontario
Waxman 3-4, TCC, South Building
Navigating Forward Together – York Region’s Plan to Support Seniors
Navigating Forward Together – York Region’s Plan to Support Seniors
Sutherland, TCC, South Building
AgeTech Products & Solutions: A Way for Operators to Sort Through the Marketplace
AgeTech Products & Solutions: A Way for Operators to Sort Through the Marketplace
Pinsent, TCC, South Building
Panel - Cost Management Tips and Tools for Purchasing Teams
Panel - Cost Management Tips and Tools for Purchasing Teams
Berton, TCC, South Building
2:45 PM - 3:00 PM
Break
Break
 
3:00 PM - 3:45 PM
Panel: Building Better Futures: Person-Centred Approaches in Long-Term Care Capital Development
Panel: Building Better Futures: Person-Centred Approaches in Long-Term Care Capital Development
Leonard Cohen Ballroom, TCC, South Building
Inspection Reflection – Preparing Dietary Departments for The Inspection Process
Inspection Reflection – Preparing Dietary Departments for The Inspection Process
Culinary Stage, Trade Show Floor, TCC, South Building
Living Well and Dying Well: The Need for Specialist Palliative Care in Long-Term Care
Living Well and Dying Well: The Need for Specialist Palliative Care in Long-Term Care
Waxman 1-2, TCC, South Building
Empowering LTC Family Caregivers’ Adjustment to Institutional Settings Through a User-Friendly Self-Assessment Tool
Empowering LTC Family Caregivers’ Adjustment to Institutional Settings Through a User-Friendly Self-Assessment Tool
Waxman 3-4, TCC, South Building
The Power of Power BI in Seniors Care
The Power of Power BI in Seniors Care
Sutherland, TCC, South Building
What It Means to be a Retirement Home: Exploring Exemptions to Licensure and Regulation
What It Means to be a Retirement Home: Exploring Exemptions to Licensure and Regulation
Pinsent, TCC, South Building
Infection Prevention and Control – Moving Recommendations into Action in Retirement Homes
Infection Prevention and Control – Moving Recommendations into Action in Retirement Homes
Berton, TCC, South Building
3:45 PM - 4:00 PM
Break
Break
 
4:00 PM - 4:45 PM
Creating Opportunities for More Meaningful and Shared Activities for a Better Quality of Life
Creating Opportunities for More Meaningful and Shared Activities for a Better Quality of Life
Leonard Cohen Ballroom, TCC, South Building
Cancelled: The Long Past and Brief History of Virtual Recreation: Roots of an Emerging Practice
Cancelled: The Long Past and Brief History of Virtual Recreation: Roots of an Emerging Practice
Waxman 1-2, TCC, South Building
Opportunities to Advance Person and Family Centered Care Through Caregiver Inclusion
Opportunities to Advance Person and Family Centered Care Through Caregiver Inclusion
Waxman 3-4, TCC, South Building
TWC Networking Bootcamp
TWC Networking Bootcamp
Sutherland, TCC, South Building
I Wish My Boss Did That
I Wish My Boss Did That
Pinsent, TCC, South Building
Panel: Solving the Health Human Resources Challenge with Skilled Refugees
Panel: Solving the Health Human Resources Challenge with Skilled Refugees
Berton, TCC, South Building
4:45 PM - 5:45 PM
Trade Show Happy Hour
Trade Show Happy Hour
Trade show floor, TCC, South Building
7:00 PM - 11:30 PM
Tuesday Night Margaritaville Dinner Party
Tuesday Night Margaritaville Dinner Party
Plaza, Delta Hotel
7:00 AM - 3:00 PM
Registration Opens
Registration Opens
Ed Mirvish Lobby, TCC, South Building
8:00 AM - 9:00 AM
Breakfast
Breakfast
Courtyard, TCC, South Building
9:00 AM - 9:30 AM
Opening Remarks
Opening Remarks
Leonard Cohen Ballroom, TCC, South Building
9:30 AM - 10:30 AM
Keynote - The Art of Doing the Hard Stuff: Leadership, Diversity and Creating an Inspirational Life Both at Work and Home
Keynote - The Art of Doing the Hard Stuff: Leadership, Diversity and Creating an Inspirational Life Both at Work and Home
Leonard Cohen Ballroom, TCC, South Building
10:00 AM - 2:00 PM
Trade Show
Trade Show
Trade show floor, TCC, South Building
10:30 AM - 10:45 AM
Break
Break
 
10:45 AM - 11:30 AM
Top Privacy Issues Impacting Long-Term Care and Retirement Home Operations
Top Privacy Issues Impacting Long-Term Care and Retirement Home Operations
Leonard Cohen Ballroom, TCC, South Building
Seasoned Strategies for Onboarding and Retention: The Power of Team Engagement
Seasoned Strategies for Onboarding and Retention: The Power of Team Engagement
Culinary Stage, Trade Show Floor, TCC, South Building
The Power of Team Building
The Power of Team Building
Waxman 1-2, TCC, South Building
I Belong, You Belong, We Belong: Co-Creating Culture Change for Long-Term Care Communities
I Belong, You Belong, We Belong: Co-Creating Culture Change for Long-Term Care Communities
Waxman 3-4, TCC, South Building
IMAGINE, by AgeCare
IMAGINE, by AgeCare
Sutherland, TCC, South Building
Unlocking the Potential of Social Media and Storytelling in Senior Living to Attract Talent.
Unlocking the Potential of Social Media and Storytelling in Senior Living to Attract Talent.
Pinsent, TCC, South Building
Navigating Family Dynamics: When & How to Involve Residents’ Family Members and Substitute Decision-Makers
Navigating Family Dynamics: When & How to Involve Residents’ Family Members and Substitute Decision-Makers
Berton, TCC, South Building
11:30 AM - 1:00 PM
Lunch & Trade Show
Lunch & Trade Show
Trade show floor, TCC, South Building
1:00 PM - 1:45 PM
Hiring, Welcoming, and Supporting Internationally Educated Nurses – Learnings from our First Cohort
Hiring, Welcoming, and Supporting Internationally Educated Nurses – Learnings from our First Cohort
Leonard Cohen Ballroom, TCC, South Building
Savour It: Cultivating Happiness Through Culinary Excellence
Savour It: Cultivating Happiness Through Culinary Excellence
Culinary Stage, Trade Show Floor, TCC, South Building
Improving your Resident, Family, and Staff Experience on Admission - Why it Matters
Improving your Resident, Family, and Staff Experience on Admission - Why it Matters
Waxman 1-2, TCC, South Building
Better Mental Health Care and Social Work Service Delivery for Residents and Families in LTC
Better Mental Health Care and Social Work Service Delivery for Residents and Families in LTC
Waxman 3-4, TCC, South Building
Stepped Care for Responsive Behaviours in Ontario: Introduction to the Resources and Services Available
Stepped Care for Responsive Behaviours in Ontario: Introduction to the Resources and Services Available
Sutherland, TCC, South Building
Emotions Change Choices
Emotions Change Choices
Pinsent, TCC, South Building
Websites that Convey Trust and Easily Convert Leads into Move-Ins
Websites that Convey Trust and Easily Convert Leads into Move-Ins
Berton, TCC, South Building
1:45 PM - 2:00 PM
Break
Break
 
2:00 PM - 2:45 PM
Innovation on Wheels and Other Great Ideas! Supporting Staff to Lead Through Strategic Thinking
Innovation on Wheels and Other Great Ideas! Supporting Staff to Lead Through Strategic Thinking
Leonard Cohen Ballroom, TCC, South Building
Menu Planning at the Root of Cost Control
Menu Planning at the Root of Cost Control
Culinary Stage, Trade Show Floor, TCC, South Building
Cancelled : Using EDI Strategies to Respond to Healthcare Professionals Experiences of Racism in LTC Practice
Cancelled : Using EDI Strategies to Respond to Healthcare Professionals Experiences of Racism in LTC Practice
Waxman 1-2, TCC, South Building
Enhancing Medication Safety and Management in Long-Term Care: A Program to Reduce Inappropriate Antipsychotic Use
Enhancing Medication Safety and Management in Long-Term Care: A Program to Reduce Inappropriate Antipsychotic Use
Waxman 3-4, TCC, South Building
Implementing Small HOME Model in Long-Term Care Homes: Bring Residents Closer Together
Implementing Small HOME Model in Long-Term Care Homes: Bring Residents Closer Together
Sutherland, TCC, South Building
Legal and Risk Mitigation Considerations When Deploying New Technologies in Senior Living
Legal and Risk Mitigation Considerations When Deploying New Technologies in Senior Living
Pinsent, TCC, South Building
The Synergy Effect: Sales and Resident Engagement Together for Mission-Driven Success (Panel)
The Synergy Effect: Sales and Resident Engagement Together for Mission-Driven Success (Panel)
Berton, TCC, South Building
3:00 PM - 3:15 PM
Closing Remarks & Announcements of Prizes
Closing Remarks & Announcements of Prizes
Leonard Cohen Ballroom, TCC, South Building