2025 PROGRAM

Review the full program below, click on session title to view more details.

For audience guide, refer to the legend below

Program at a glance

Review the list of Steams featured during our current sessions here:

  • Investing in Our People and Empowering Our Teams
  • Quality of Care and Quality of Life
  • Operational & Governance Excellence Across Organizations
  • The Future of Seniors Care
  • Culinary and Nutrition 
    • * All session in the Culinary & Nutrition Stream are certified for CSNM Continuing Education Points
11:00 AM - 1:30 PM
OLTCA Annual Meeting
OLTCA Annual Meeting
Plaza, Delta Hotel
1:30 PM - 7:30 PM
Registration Opens
Registration Opens
Ed Mirvish Lobby, TCC, South Building
2:30 PM - 4:00 PM
ORCA Annual General Meeting
ORCA Annual General Meeting
Plaza, Delta Hotel
6:00 PM - 7:00 PM
Leadership Reception
Leadership Reception
Courtyard, TCC, South Building
7:00 PM - 8:30 PM
Leadership Dinner
Leadership Dinner
Leonard Cohen Ballroom, TCC, South Building
8:30 PM - 10:30 PM
Leadership Desserts and Networking
Leadership Desserts and Networking
Courtyard, TCC, South Building
7:00 AM - 5:00 PM
Registration Desk
Registration Desk
Ed Mirvish Lobby, TCC, South Building
7:45 AM - 8:45 AM
Breakfast
Breakfast
Courtyard, TCC, South Building
8:45 AM - 9:30 AM
Opening Remarks
Opening Remarks
Leonard Cohen Ballroom, TCC, South Building
9:30 AM - 10:30 AM
Opening Keynote - Steven Page: Promoting Mental Health Everywhere
Opening Keynote - Steven Page: Promoting Mental Health Everywhere
Leonard Cohen Ballroom, TCC, South Building
10:30 AM - 10:45 AM
Break
Break
Ed Mirvish Lobby, TCC, South Building
10:45 AM - 11:30 AM
Signature Talk - Canadians Are Ready for Change. Are We?
Signature Talk - Canadians Are Ready for Change. Are We?
Leonard Cohen Ballroom, TCC, South Building
The Goldilocks Project: Getting the Mealtime Experience “Just Right” for Residents on Texture Modified Diets
The Goldilocks Project: Getting the Mealtime Experience “Just Right” for Residents on Texture Modified Diets
Culinary Stage, Trade Show Floor, TCC, South Building
Psychological Safety: The Biohack to Team Empowerment
Psychological Safety: The Biohack to Team Empowerment
Waxman 1-2, TCC, South Building
Integrating Caregivers as Partners in Care
Integrating Caregivers as Partners in Care
Waxman 3-4, TCC, South Building
Empowering Healthcare with Interoperability and AI: A New Era in Long-Term Care
Empowering Healthcare with Interoperability and AI: A New Era in Long-Term Care
Sutherland, TCC, South Building
The Intergenerational Classroom: A Pioneering Approach to Shape the Future of Eldercare Education
The Intergenerational Classroom: A Pioneering Approach to Shape the Future of Eldercare Education
Berton, TCC, South Building
Leading the Revenue Team to Success; Leading in Senior Living Must Include Achieving Revenue Goals
Leading the Revenue Team to Success; Leading in Senior Living Must Include Achieving Revenue Goals
Pinsent, TCC, South Building
11:00 AM - 5:45 PM
Trade Show Open
Trade Show Open
Trade Show Floor, TCC, South Building
11:30 AM - 2:00 PM
Lunch & Trade Show
Lunch & Trade Show
Trade Show Floor, TCC, South Building
2:00 PM - 2:45 PM
AI and Privacy in Long-Term Care and Retirement Homes
AI and Privacy in Long-Term Care and Retirement Homes
Leonard Cohen Ballroom, TCC, South Building
Taste of Home: Creating Culturally Inclusive Menus in Long Term Care & Retirement Homes
Taste of Home: Creating Culturally Inclusive Menus in Long Term Care & Retirement Homes
Culinary Stage, Trade Show Floor, TCC, South Building
Transforming Experiences: Empowering Purpose Through Coaching and Mentorship
Transforming Experiences: Empowering Purpose Through Coaching and Mentorship
Waxman 1-2, TCC, South Building
The Behavioural Supports Ontario-Dementia Observation System (BSO-DOS©): Updated & Enhanced
The Behavioural Supports Ontario-Dementia Observation System (BSO-DOS©): Updated & Enhanced
Waxman 3-4, TCC, South Building
Driving Workforce Efficiency in Senior Care: How StaffStat Transforms Operations
Driving Workforce Efficiency in Senior Care: How StaffStat Transforms Operations
Sutherland, TCC, South Building
Embracing Kindness: Pioneering Innovation in Quality Care
Embracing Kindness: Pioneering Innovation in Quality Care
Berton, TCC, South Building
Technology with a Human Touch: Person-Centred Care in a Digital Age
Technology with a Human Touch: Person-Centred Care in a Digital Age
Pinsent, TCC, South Building
2:45 PM - 3:00 PM
Break
Break
Ed Mirvish Lobby, TCC, South Building
3:00 PM - 3:45 PM
Navigating End-of-Life Choices in Senior Living: Perspectives on Palliative Care and Medical Assistance in Dying
Navigating End-of-Life Choices in Senior Living: Perspectives on Palliative Care and Medical Assistance in Dying
Leonard Cohen Ballroom, TCC, South Building
Transforming Tomorrow: Elevating Food Service Education for LTC
Transforming Tomorrow: Elevating Food Service Education for LTC
Culinary Stage, Trade Show Floor, TCC, South Building
Beyond the Walls: Transforming Long-Term Care into Vibrant Community Hubs
Beyond the Walls: Transforming Long-Term Care into Vibrant Community Hubs
Waxman 1-2, TCC, South Building
From Construction to Renovation: The Importance of IPAC
From Construction to Renovation: The Importance of IPAC
Waxman 3-4, TCC, South Building
Connecting Through Technology: Leveraging Family Portals to Enhance Efficiency and Engagement
Connecting Through Technology: Leveraging Family Portals to Enhance Efficiency and Engagement
Sutherland, TCC, South Building
AI in Action: Real-World Applications for Staff Efficiency and Resident Engagement
AI in Action: Real-World Applications for Staff Efficiency and Resident Engagement
Berton, TCC, South Building
Demystifying Inspections: Sharing Insights and Improving Compliance
Demystifying Inspections: Sharing Insights and Improving Compliance
Pinsent, TCC, South Building
3:45 PM - 4:00 PM
Break
Break
Ed Mirvish Lobby, TCC, South Building
4:00 PM - 4:45 PM
Implementing Ontario’s Model of Care for Adults Receiving Palliative Care in Community Settings
Implementing Ontario’s Model of Care for Adults Receiving Palliative Care in Community Settings
Leonard Cohen Ballroom, TCC, South Building
Are You Ready For A Change? A New Way to Break Bread and Save Dough!
Are You Ready For A Change? A New Way to Break Bread and Save Dough!
Culinary Stage, Trade Show Floor, TCC, South Building
AI-Powered Decision Making: Using the Idea Explorer to Evaluate Technology Innovations in Senior Care
AI-Powered Decision Making: Using the Idea Explorer to Evaluate Technology Innovations in Senior Care
Waxman 1-2, TCC, South Building
Creating New Supply of Seniors & LTC Housing – Opportunities & Best Practices
Creating New Supply of Seniors & LTC Housing – Opportunities & Best Practices
Waxman 3-4, TCC, South Building
Empowering Long-Term Care Teams with AI-Driven Wound Care Solutions
Empowering Long-Term Care Teams with AI-Driven Wound Care Solutions
Sutherland, TCC, South Building
Mapping the Customer Journey: A Strategic Approach to Digital Marketing for Senior Living Communities
Mapping the Customer Journey: A Strategic Approach to Digital Marketing for Senior Living Communities
Berton, TCC, South Building
The Butterfly Approach - A Data Enabled Comparative Understanding of Initial Impacts and Learnings
The Butterfly Approach - A Data Enabled Comparative Understanding of Initial Impacts and Learnings
Pinsent, TCC, South Building
4:45 PM - 5:45 PM
Trade Show Happy Hour
Trade Show Happy Hour
Trade Show Floor, TCC, South Building
7:00 PM - 11:30 PM
Tuesday Night Woodstock Dinner Party
Tuesday Night Woodstock Dinner Party
Plaza, Delta Hotel
7:30 AM - 3:00 PM
Registration Open
Registration Open
Ed Mirvish Lobby, TCC, South Building
8:00 AM - 9:00 AM
Breakfast
Breakfast
Courtyard, TCC, South Building
9:00 AM - 9:30 AM
Opening Remarks
Opening Remarks
Leonard Cohen Ballroom, TCC, South Building
9:30 AM - 10:30 AM
Opening Keynote - Yan Markson: The Power of Perception
Opening Keynote - Yan Markson: The Power of Perception
Leonard Cohen Ballroom, TCC, South Building
10:00 AM - 2:00 PM
Trade Show Open
Trade Show Open
Trade Show Floor, TCC, South Building
10:30 AM - 10:45 AM
Break
Break
Ed Mirvish Lobby, TCC, South Building
10:45 AM - 11:30 AM
It All Comes Down to Relationships: The Art of Contemporary Regulation
It All Comes Down to Relationships: The Art of Contemporary Regulation
Leonard Cohen Ballroom, TCC, South Building
The Evolving Baby Boomer
The Evolving Baby Boomer
Culinary Stage, Trade Show Floor, TCC, South Building
Navigating Technology Implementation
Navigating Technology Implementation
Waxman 1-2, TCC, South Building
Building Inclusive Communities: Practical Steps for Advancing Equity Diversity and Inclusion in LTC
Building Inclusive Communities: Practical Steps for Advancing Equity Diversity and Inclusion in LTC
Waxman 3-4, TCC, South Building
Leveraging Social Robots, Data Analytics and AI to Support Residents and Staff
Leveraging Social Robots, Data Analytics and AI to Support Residents and Staff
Sutherland, TCC, South Building
Future-Proofing Your Workforce: Engaging and Retaining Employees with Predictive Tools
Future-Proofing Your Workforce: Engaging and Retaining Employees with Predictive Tools
Berton, TCC, South Building
From the Mouths of Residents - Research Findings and Verbatim Feedback
From the Mouths of Residents - Research Findings and Verbatim Feedback
Pinsent, TCC, South Building
11:30 AM - 1:00 PM
Lunch & Trade Show
Lunch & Trade Show
Trade Show Floor, TCC, South Building
1:00 PM - 1:45 PM
Surviving the Storm: Emergency Preparedness & Business Continuity
Surviving the Storm: Emergency Preparedness & Business Continuity
Leonard Cohen Ballroom, TCC, South Building
Plant-Powered Plates: Nourishing Aging Residents in Retirement, Residential, and Long-Term Care
Plant-Powered Plates: Nourishing Aging Residents in Retirement, Residential, and Long-Term Care
Culinary Stage, Trade Show Floor, TCC, South Building
Improving Health Outcomes in Long-Term Care Through System Integration and Hospital Partnership
Improving Health Outcomes in Long-Term Care Through System Integration and Hospital Partnership
Waxman 1-2, TCC, South Building
Implementing a Risk Management Framework: A Strategic Approach for Improved Risk Awareness and Mitigation 
Implementing a Risk Management Framework: A Strategic Approach for Improved Risk Awareness and Mitigation 
Waxman 3-4, TCC, South Building
Innovative Diabetes Monitoring for Enhanced Care and Outcomes in Senior Living
Innovative Diabetes Monitoring for Enhanced Care and Outcomes in Senior Living
Sutherland, TCC, South Building
Addressing Workforce Challenges: Exploring the Role of the Ontario Immigrant Nominee Program in Retirement Home Workforce Development
Addressing Workforce Challenges: Exploring the Role of the Ontario Immigrant Nominee Program in Retirement Home Workforce Development
Berton, TCC, South Building
Elevating Life Enrichment: A Strategic Approach for Canadian Communities
Elevating Life Enrichment: A Strategic Approach for Canadian Communities
Pinsent, TCC, South Building
1:45 PM - 2:00 PM
Break
Break
Ed Mirvish Lobby, TCC, South Building
2:00 PM - 2:45 PM
Wrongdoing by Registered Staff: Implications for Long-Term Care and Retirement Home Operators
Wrongdoing by Registered Staff: Implications for Long-Term Care and Retirement Home Operators
Leonard Cohen Ballroom, TCC, South Building
Smart Room™ Technology – The Future of Resident Care
Smart Room™ Technology – The Future of Resident Care
Waxman 1-2, TCC, South Building
Integrated Seniors' Hub: A Novel Model
Integrated Seniors' Hub: A Novel Model
Waxman 3-4, TCC, South Building
Microlearning for Mental Health: Enhancing Staff Well-Being in LTC
Microlearning for Mental Health: Enhancing Staff Well-Being in LTC
Sutherland, TCC, South Building
Transforming Senior Living: The Tiffany Village and Kenny’s Pond Case Study
Transforming Senior Living: The Tiffany Village and Kenny’s Pond Case Study
Berton, TCC, South Building
The Silver Tsunami: Designing and Marketing for the Boomer Revolution in Senior Living
The Silver Tsunami: Designing and Marketing for the Boomer Revolution in Senior Living
Pinsent, TCC, South Building
2:45 PM - 3:00 PM
Break
Break
Ed Mirvish Lobby, TCC, South Building
3:00 PM - 3:15 PM
Closing Remarks & Announcements of Prize Winners
Closing Remarks & Announcements of Prize Winners
Leonard Cohen Ballroom, TCC, South Building