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Program at a Glance
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Monday, March 23, 2026
11:00 AM - 1:30 PM
OLTCA Annual Meeting
Plaza, Delta Hotel
1:30 PM - 7:30 PM
Registration Opens
Ed Mirvish Lobby
2:30 PM - 4:00 PM
ORCA Annual General Meeting
Plaza, Delta Hotel
6:00 PM - 7:00 PM
Leadership Reception
Courtyard
7:00 PM - 8:30 PM
Leadership Dinner
Leonard Cohen
8:30 PM - 10:00 PM
Leadership Desserts and Networking
Courtyard
Tuesday, March 24, 2026
7:00 AM - 5:00 PM
Registration Desk
Ed Mirvish Lobby
7:30 AM - 8:30 AM
Breakfast
Courtyard
8:30 AM - 9:30 AM
Opening Remarks
Leonard Cohen
9:30 AM - 10:30 AM
Opening Keynote - Mike Downie | Telling Our Story: The Power of Narrative to Inspire and Connect
Leonard Cohen
10:30 AM - 10:45 AM
Break
Ed Mirvish Lobby
10:45 AM - 11:30 AM
TBD
Culinary Stage
10:45 AM - 11:30 AM
TBD
Berton
10:45 AM - 11:30 AM
Building & Financing New Seniors & Long-Term Care Housing
Sutherland
10:45 AM - 11:30 AM
Advancing DEI in Long-Term Care and Retirement Living: Our Journey
Waxman 1-2
10:45 AM - 11:30 AM
Modern Tools for Modern Teams: Communication, AI Predictability, Workforce Insight
Waxman 3-4
10:45 AM - 11:30 AM
The Power of Five Generations: How to Motivate and Strengthen Collaboration
Pinsent
10:45 AM - 11:30 AM
The Green Bench: A Decade of Wisdom and the Road Home
Leonard Cohen Ballroom
11:00 AM - 5:45 PM
Trade Show Open
Trade Show Floor, TCC, South Building
11:30 AM - 2:00 PM
Lunch & Trade Show
Trade Show Floor, TCC, South Building
2:00 PM - 2:45 PM
Innovation With Purpose: Elevating Engagement, Empowering Teams, Strengthening Connection
Berton
2:00 PM - 2:45 PM
Co-Designing Accessible Dementia Resources With and For Family Caregivers
Waxman 1-2
2:00 PM - 2:45 PM
When Chaos Calls: Planning for the Unplannable in Long-Term Care
Waxman 3-4
2:00 PM - 2:45 PM
From Fire to Floods: Lessons Learned from Catastrophic Insurance Losses
Pinsent
2:00 PM - 2:45 PM
Enhancing Person-Centered Care Through Cultural Foods: Policy and Community Insights
Culinary Stage
2:00 PM - 2:45 PM
The Neuroscience of Decision-Making: The Ultimate Team Empowerment Instrument
Sutherland
2:45 PM - 3:00 PM
Break
Ed Mirvish Lobby
3:00 PM - 3:45 PM
Empowering future FNMs - how the Nursing Leadership can support
Culinary Stage
3:00 PM - 3:45 PM
Supporting Relational End-of-Life Dementia Care
Leonard Cohen Ballroom
3:00 PM - 3:45 PM
Reframing Seniors Housing: Marketing a Product People Resist
Pinsent
3:00 PM - 3:45 PM
The BSO-DOS©: Overcoming Implementation Challenges
Waxman 1-2
3:00 PM - 3:45 PM
TBD
Berton
3:00 PM - 3:45 PM
Technology Transformation in Long-Term Care- The Road Ahead
Sutherland
3:00 PM - 3:45 PM
Supporting the Transition to Long-term Care: Promising Practices
Waxman 3-4
3:45 PM - 4:00 PM
Break
Ed Mirvish Lobby
4:00 PM - 4:45 PM
Ready, Set, Respond! Emergency-Preparedness at the Front Desk & Beyond
Berton
4:00 PM - 4:45 PM
Memory Care Excellence: Intergrating Teams to Grow Occupancy and Improve Outcomes
Pinsent
4:00 PM - 4:45 PM
Modernizing Standards and Guidelines: Supporting Safe Care in Changing Environments
Waxman 1-2
4:00 PM - 4:45 PM
Key Insights From a Year of AI In Wound Care
Waxman 3-4
4:00 PM - 4:45 PM
Succession as Success
Sutherland
4:00 PM - 4:45 PM
TBD
Leonard Cohen Ballroom
4:00 PM - 4:45 PM
Actionable Efficiency and Evolving Technology for Food Service Success
Culinary Stage
4:45 PM - 5:45 PM
Trade Show Happy Hour
Trade Show Floor, TCC, South Building
7:00 PM - 11:30 PM
Tuesday Night True North Dinner Party
Plaza, Delta Hotel
Wednesday, March 25, 2026
7:30 AM - 3:00 PM
Registration Open
Ed Mirvish Lobby
8:00 AM - 9:00 AM
Breakfast
Courtyard
9:00 AM - 9:30 AM
Opening Remarks
Leonard Cohen
9:30 AM - 10:30 AM
Opening Keynote - Dr. Robyne Hanley-Dafoe | Hope is the Strategy: Actioning Hope for Resilient Organizations
Leonard Cohen
10:00 AM - 2:00 PM
Trade Show Open
Trade Show Floor, TCC, South Building
10:30 AM - 10:45 AM
Break
Ed Mirvish Lobby
10:45 AM - 11:30 AM
Transforming Skin & Wound Care Through Simulation, and Resident-Centred Innovation
Sutherland
10:45 AM - 11:30 AM
Building the Foundation to Support Family Engagement in your Community
Waxman 1-2
10:45 AM - 11:30 AM
Enhancing Mealtime Safety and Satisfaction Through Tech-Driven Menu Management Solutions
Culinary Stage
10:45 AM - 11:30 AM
Navigating Resident Discharges and Evictions in Your Homes
Leonard Cohen Ballroom
10:45 AM - 11:30 AM
Stronger Together: CAMH TIDES–Sienna Education Partnership
Waxman 3-4
10:45 AM - 11:30 AM
Evidence-Based Dementia Safety: From Research to Practice
Berton
10:45 AM - 11:30 AM
Advancing Hiring Governance Using AI-Driven Applicant Tracking Systems (ATS) Practices
Pinsent
11:30 AM - 1:00 PM
Lunch & Trade Show
Trade Show Floor, TCC, South Building
1:00 PM - 1:45 PM
Living Better by Design: Interiors for Community Comfort and Care
Waxman 3-4
1:00 PM - 1:45 PM
TBD
Leonard Cohen Ballroom
1:00 PM - 1:45 PM
Implementing a Flexible Schedule: Implementation Learnings and Evaluation Findings
Waxman 1-2
1:00 PM - 1:45 PM
Reducing Workplace Injuries: Leveraging AI and Innovative Technologies to Support Valued Employees
Sutherland
1:00 PM - 1:45 PM
The Power of Purpose: Reigniting Meaning in the Retirement Living Workforce
Pinsent
1:00 PM - 1:45 PM
AI-Enabled IPAC Systems for Safer, Consistent Resident Care
Berton
1:45 PM - 2:00 PM
Break
Ed Mirvish Lobby
2:00 PM - 2:45 PM
Innovative Recruitment and Integration to Strengthen Rural Long-Term Care Staffing
Sutherland
2:00 PM - 2:45 PM
Freeing Nurses from the Med Cart: Streamlining Passes, Boosting Care
Waxman 3-4
2:00 PM - 2:45 PM
Clues, Causes & Care: An Innovative Resource For Responsive Behaviours
Waxman 1-2
2:00 PM - 2:45 PM
Beyond Pilot Projects: Harnessing LEAN Leaders for Continuous Quality Improvement
Leonard Cohen Ballroom
2:00 PM - 2:45 PM
Data, AI, and the Engagement Shift You Can’t Ignore
Pinsent
2:00 PM - 2:45 PM
Boost Occupancy in Retirement Communities Through Proactive Move Management Strategies
Berton
2:45 PM - 3:00 PM
Break
Ed Mirvish Lobby
3:00 PM - 3:15 PM
Closing Remarks & Announcements of Prize Winners
Leonard Cohen